Refined travel, crafted with care

Thirteen years of luxury travel

Since 2013 we have focused on bespoke luxury travel, working closely with the world’s luxury hotels, cruise lines and African safari lodges, and delivering every trip from itinerary to stay.

  • 13 years Dedicated to bespoke luxury travel
  • 60,000+ guests Served to date
  • 17 Hotel groups and alliance memberships
  • 22 Cruise, yacht, expedition and river brands

Our philosophy

Refined travel, crafted with care

Dear Voyage opened for business on 8 April 2013, headquartered in Shenzhen.

The spirit of craft

Like artisans, we focus on research, refine our products and improve every experience, creating more distinctive, authentic and delightful journeys.

The spirit of service

From a client’s very first contact, a travel advisor looks after the whole journey, one to one, with sincerity and honesty.

The spirit of the traveller

Every member of the Dear Voyage family is a seasoned traveller. We treat our clients’ trips as our own, putting ourselves in their place and serving with expertise.

The 4S product standard

Selected

Every resort we choose is a true representative of its destination.

Special

We recommend only the most characteristic local activities, for a distinctive experience.

Suitable

Private cars, helicopters or light expeditions: the best way to experience each place.

Surprised

Every step is prepared in advance, so you travel with ease and meet surprises.

Payment is not the end of our service. It is where it begins.

Why Dear Voyage

13 years in luxury travel

We began specialising in high-end bespoke travel in 2013 and have served more than 60,000 guests. Our clients are Chinese-speaking travellers across mainland China, Hong Kong, Taiwan, Europe and North America, including well-known entrepreneurs and celebrities.

Tight control of product and service

For 13 years we have refined both the ideas behind our journeys and how they are delivered, and we sweat every detail of the experience.

Deep partnerships worldwide

We work closely with almost every luxury hotel brand in the world. Beyond fully tailored itineraries with hotels, we offer instant booking at luxury hotels worldwide.

Always on the road

Our team travels the globe and is invited each year to the leading luxury travel shows, including PURE (Marrakech), WAA (Africa) and ILTM (Singapore and Cannes), so we hear about the luxury travel world first-hand.

Pacific Islands–China Sustainable Development Economic Forum

2017 · Samoa. The forum took place in Samoa on 8 September 2017. Dear Voyage’s CEO attended as an invited guest and met Samoa Tourism’s CEO, among others.

Our site visits span the globe, Antarctica included. In 2025 we stayed at these hotels, rode these trains and explored these destinations.

Official and industry recognition

Lists and rankings

  • Ministry of Culture and Tourism list of licensed outbound travel operators
  • Inaugural China Association of Travel Services ranking · Boutique custom travel agency (2018)
  • Shenzhen Dearvoyage International Travel Service Co., Ltd
  • Outbound travel agency licence no. L-GD-CJ00540
  • Business licence (December 2023 edition)

In 2021 we became a member of Virtuoso, the world’s largest luxury travel network, the first in Shenzhen.

Certificates and awards

  • The Peninsula Hotels · PenClub partner: Member of The Peninsula Hotels’ PenClub partner programme, the only one in South China.
  • Japan National Tourism Organization · letter of thanks: Issued by JNTO’s Guangzhou office on 18 December 2024, thanking Dear Voyage as one of its main partners for its long-standing contribution to promoting travel to Japan.
  • China Association of Travel Services · Premium Customized Travel Agency: From the inaugural industry ranking, issued on 2 December 2018.
  • Tourism Fiji · Best Luxury Product Partner: Presented in 2025 by Tourism Fiji and Fiji Airways.
  • African Travel & Tourism Association membership: ATTA member for 2024–2025, valid to 30 September 2025.
  • Business licence: December 2023 edition, covering domestic, outbound and inbound travel.
  • TravelDaily · Leading Customized Tour Service Provider: 2025 South China Co-creation Travel Industry Channel Exchange Forum, Eco-building List.
  • Ministry of Culture and Tourism · outbound travel operator listing: Listed among agencies licensed to operate outbound tours.
  • Tahiti Tourisme · Outstanding Partner: Presented in 2025 by Tahiti Tourisme.
  • Travel agency business licence: Head-office qualification for outbound travel.
  • In the press: Coverage by Sohu News, Yiou and Lvmama around 2015.

Milestones

  • 2014 Industry award: South China’s Best Travel Partner of 2014
  • 2015 Industry award: Best Product Developer of 2015 and one of the Top Ten Fastest-Growing Stars of 2015
  • 2015 In the press: Named among China’s Top 50 Tourism Startup and Innovation Enterprises of 2015
  • 2018 Industry ranking: Inaugural China Association of Travel Services ranking · Boutique custom travel agency
  • 2021 Alliance member: Virtuoso luxury travel network member, the first in Shenzhen
  • 2024 Tourism board: Japan National Tourism Organization · letter of thanks
  • 2025 Association: African Travel & Tourism Association (ATTA) member
  • 2025 Tourism board: Tahiti Tourisme · Outstanding Partner
  • 2025 Tourism board: Tourism Fiji · Best Luxury Product Partner
  • 2025 Industry forum: TravelDaily · Leading Customized Tour Service Provider

Best Luxury Outbound Agency

2016 · Tourism Fiji. On 12 August 2016, Tourism Fiji, Fiji Airways and partners held an awards dinner in Shanghai, where Dear Voyage received the award. It was reported at the time as the first presentation of this award since Fiji entered the Chinese market, with Dear Voyage the first and only recipient.

Best Boutique Agent in China

2016 · Seychelles Tourism Board. At the Seychelles Tourism Board’s annual appreciation dinner in Beijing on 18 November 2016, Dear Voyage received the 2016 Best Boutique Agent in China award and a special five-year partnership award.

A travel designer on the TV drama “If, Love”

On screen. Dear Voyage was the only designated travel service provider for the drama’s run on Hunan TV’s Golden Eagle slot. The drama’s travel designer character gave viewers a look at the daily work of a travel designer.

Preferred partner of the world’s top hotel groups

By invitation, among very few partners. Book luxury hotels worldwide instantly through Dear Voyage and enjoy the VIP member benefits of each brand below.

  • Rosewood: Rosewood Elite
  • Marriott: Stars & Luminous preferred partner
  • Aman: Evergreen Member
  • Four Seasons: Preferred Partner
  • Mandarin Oriental: Fan Club, first partner in South China
  • Oetker Collection: Pearl Member
  • Accor: HERA preferred partner
  • Hilton: Hilton For Luxury
  • IHG: Destined
  • Shangri-La: The Luxury Circle
  • Jumeirah: Luxury hotel alliance pass
  • The Peninsula: PenClub partner programme, only one in South China
  • Leading Hotels of the World: VITA preferred partner
  • Small Luxury Hotels: withIN travel programme
  • Preferred Hotels & Resorts: Platinum partner
  • Design Hotels: Collection partner
  • Relais & Châteaux: Preferred partner

Top Producer of the Year

2016 · Constance Hotels & Resorts. At the Constance Hotels & Resorts awards dinner in Hong Kong on 16 June 2016, Dear Voyage was named Top Producer of the Year 2016.

PenClub partner, the only one in South China

“Nothing is more luxurious than time.” Dear Voyage is a member of The Peninsula Hotels’ PenClub partner programme, the only one in South China. Booking through us brings the full Peninsula family welcome, whether it is a helicopter ride from The Peninsula Hong Kong, cherry blossom at The Peninsula Tokyo, or a stay in Paris or New York.

PenClub benefits

  • Peninsula Time: Highly flexible check-in and check-out: as early as 6:00 and as late as 22:00, so red-eye and late-night arrivals are no problem.
  • Morning, made for you: A selected daily breakfast for two.
  • Surprise upgrades: Priority room upgrades subject to availability, for better views.
  • A gesture of thanks: A dedicated spending credit per room per night, usable at the spa or Michelin-starred restaurants.

Only 12 Peninsula hotels worldwide, each a city landmark

Asia (6)
  • The Peninsula Hong Kong (flagship)
  • The Peninsula Shanghai (the Bund)
  • The Peninsula Beijing (Wangfujing)
  • The Peninsula Tokyo (Marunouchi)
  • The Peninsula Bangkok (Chao Phraya River)
  • The Peninsula Manila
Europe (3)
  • The Peninsula Paris (by the Arc de Triomphe)
  • The Peninsula London (Belgravia)
  • The Peninsula Istanbul (the Bosphorus)
Americas (3)
  • The Peninsula New York (Fifth Avenue)
  • The Peninsula Chicago (Magnificent Mile)
  • The Peninsula Beverly Hills

Contracted luxury cruise partners worldwide

Silversea (first in South China), Antarctica21, Aurora Expeditions and Ponant among the polar fleets; Explora Journeys, Ritz-Carlton Yacht Collection and Viking among luxury lines; AmaWaterways, Delfin and Aqua Expeditions on the rivers.

Ocean cruises

  • Scenic
  • Silversea (First in South China)
  • Crystal
  • Regent Seven Seas
  • Ponant
  • Swan Hellenic
  • Viking

Luxury yachts and new-generation ships

  • Explora Journeys
  • Aman at Sea
  • Four Seasons Yachts
  • Ritz-Carlton Yacht Collection
  • Orient Express Sailing Yachts

Polar and expedition

  • Antarctica21
  • Quark Expeditions
  • Aurora Expeditions
  • Oceanwide Expeditions
  • Poseidon Expeditions

River cruises

  • Riverside
  • AmaWaterways
  • Delfin
  • Aqua
  • &Beyond

Partners of Africa’s safari lodge groups

Contracted with Bushtops, andBeyond, Wilderness, Singita, ChemChem, Great Plains, Angama, OneNature, Asilia and more. Our team has travelled Kenya, Tanzania, South Africa, Botswana and Namibia, and the luxury train Pride of Africa.

  • Singita
  • Wilderness
  • Bushtops
  • ChemChem
  • &Beyond
  • Great Plains
  • Angama
  • OneNature
  • Asilia

Frequently asked questions

What is Dear Voyage?

Dear Voyage is a bespoke luxury travel company headquartered in Shenzhen, China. It opened for business on 8 April 2013 and has served more than 60,000 guests, mostly Chinese-speaking travellers from mainland China, Hong Kong, Taiwan, Europe and North America. It designs trips end to end and offers instant booking at luxury hotels worldwide.

What official credentials does Dear Voyage hold?

Dear Voyage is listed by China’s Ministry of Culture and Tourism among agencies licensed for outbound travel and holds an outbound travel agency licence. It was named a Premium Customized Travel Agency in the inaugural China Association of Travel Services ranking (2018), became a Virtuoso member in 2021 (the first in Shenzhen), is a member of the African Travel & Tourism Association (ATTA), received Tahiti Tourisme’s Outstanding Partner and Tourism Fiji’s Best Luxury Product Partner awards in 2025, and a letter of thanks from the Japan National Tourism Organization in 2024.

Which hotels can I book through Dear Voyage, and with what benefits?

Dear Voyage is a preferred partner of Rosewood Elite, Marriott Stars & Luminous, Aman Evergreen Member, Four Seasons Preferred Partner, Mandarin Oriental Fan Club, Oetker Collection Pearl Member, Accor HERA, Hilton For Luxury, IHG Destined, Shangri-La The Luxury Circle, Jumeirah, The Peninsula Hotels’ PenClub and others. Guests can book instantly and enjoy each programme’s VIP member benefits.

What are the benefits of The Peninsula Hotels’ PenClub programme?

Dear Voyage is a PenClub partner, the only one in South China. Guests booking through us enjoy Peninsula Time (check-in from 6:00, check-out until 22:00), a daily breakfast for two, priority room upgrades subject to availability and a dedicated spending credit per room per night, across the group’s 12 hotels worldwide.

Which cruise and expedition brands does Dear Voyage work with?

Brands include Silversea (first in South China), Explora Journeys, Ponant, Swan Hellenic, Scenic, Regent Seven Seas and Viking; Aman at Sea, Four Seasons Yachts, Ritz-Carlton Yacht Collection and Orient Express Sailing Yachts; Antarctica21, Quark Expeditions, Aurora Expeditions, Oceanwide Expeditions and Poseidon Expeditions; and river lines AmaWaterways, Delfin and Aqua Expeditions.

Which African safari camps can I choose?

Contracted partners include Singita, Wilderness, Bushtops, andBeyond, ChemChem, Great Plains, Angama, OneNature and Asilia. The team has travelled Kenya, Tanzania, South Africa, Botswana and Namibia, and the luxury train Pride of Africa.

What service standard does Dear Voyage follow?

Its philosophy is refined travel crafted with care, built on the spirit of craft, service and the traveller, and a 4S product standard: Selected, Special, Suitable and Surprised.

How can I contact Dear Voyage, and what are the service hours?

Call the service line at 400 166 9766 or the office on +86 755 6683 5700, Sunday to Saturday 9:00–22:30; email dearisland@dearisland.com; or follow the WeChat official account 海豚哆哆精致旅行. Address: Room 3506A, 35/F, West Tower, Galaxy WORLD Twin Towers, No. 8 Yaxing Road, Nankeng Community, Bantian Subdistrict, Longgang District, Shenzhen.

Talk to Dear Voyage about your next trip

Share your destination, dates and party size, and an advisor will prepare a bespoke proposal.

  • Service line: 400 166 9766
  • Service hours: Sunday to Saturday, 9:00–22:30
  • Email: dearisland@dearisland.com
  • Business partnerships: leon.guan@dearisland.com
  • WeChat official account: 海豚哆哆精致旅行
  • Office phone: +86 755 6683 5700
  • Address: Room 3506A, 35/F, West Tower, Galaxy WORLD Twin Towers, No. 8 Yaxing Road, Nankeng Community, Bantian Subdistrict, Longgang District, Shenzhen 518000